Very bad, the owner of robala ka kgotso she very rude, I bought 2 tombstone in 2021, even now I didn't receive any tombstone from the, they already changed bank account of robala ka kgotso, I told the lady that we need to go to FNB branch that they can

Very bad, the owner of robala ka kgotso she very rude, I bought 2 tombstone in 2021, even now I didn't receive any tombstone from the, they already changed bank account of robala ka kgotso, I told the lady that we need to go to FNB branch that they can give us a statement for all my payment, she refused. She told me that I can go to FNB to find that statement, my question is how can I go to FNB well the bank account is not order my name, their so **** those people, even today my R8300 is gone