RAF Pretoria

This is a sad story I was in a car accident in 2016 nou I have to send my medical bills to the RAF for them to refund me since December 2022 I send my bills then in March 2023 one off the men that work at RAF in Pretoria told me my bills will be payd out in 4 months and I am still waiting my lawyer send them papers in 2020 to be sighed and thy stil did not sign my papers this is not right to the people who have been in a car accident to wait so long and the ad on the tv incorrect thy must say you will wait till they do there job