MN
Mihlali N
1 reviews | Active since Nov 2020
30 Apr 2023, 20:09
Raf
My late father was a bus driver he died on duty 2004 and the cas / Raf claims was handled by Heshuwa... and my mother was the one who was claiming but she later died 2014 and I informed of the passing of my mother. He promised that he will give e feedback but he never horned his promised. And later on I lost his number. Now I don't know where to find him ... he was based in East London I remember he once came here in Cape town for my mother to sign some documents approximately late 2013
I need assistance on how to get information of the claim , where too from here
Helpful (0)
Replies (9)0
Replies (9)Road Accident Fund's replyOfficial
05 May 2023, 08:41Hi Mihlali,
Thank you for your query, we have escalated your contact details to our call center agents for further assistance.
Thank you for your query, we have escalated your contact details to our call center agents for further assistance.
Road Accident Fund's reply05 May 2023, 08:41
Official
Hi Mihlali,
Thank you for your query, we have escalated your contact details to our call center agents for further assistance.
Thank you for your query, we have escalated your contact details to our call center agents for further assistance.
MN
Mihlali N's updateReviewer Update
05 May 2023, 21:46I was assisted by the lady called Ncediswa she gave me information to regards the Claim she also gave me reference number and the contact details of the person who was appointed to handle the claim. Thank you so much.
Well assisted Thank you so much too you sis Ncediswa for your assistance
Well assisted Thank you so much too you sis Ncediswa for your assistance
MN
Mihlali N's update05 May 2023, 21:46
Reviewer Update
I was assisted by the lady called Ncediswa she gave me information to regards the Claim she also gave me reference number and the contact details of the person who was appointed to handle the claim. Thank you so much.
Well assisted Thank you so much too you sis Ncediswa for your assistance
Well assisted Thank you so much too you sis Ncediswa for your assistance
Road Accident Fund's replyOfficial
08 May 2023, 15:27Thank you, we are glad to assist. If you have any further queries regarding your claim, you can contact us on ***and we will assist.
Road Accident Fund's reply08 May 2023, 15:27
Official
Thank you, we are glad to assist. If you have any further queries regarding your claim, you can contact us on ***and we will assist.
MN
Mihlali N's updateReviewer Update
11 May 2023, 10:10The lady that I was told to contact by the name of Yolanda matyolo is nolonger working at RAF and that number I was given it doesn't go thru
MN
Mihlali N's update11 May 2023, 10:10
Reviewer Update
The lady that I was told to contact by the name of Yolanda matyolo is nolonger working at RAF and that number I was given it doesn't go thru
MN
Mihlali N's updateReviewer Update
16 May 2023, 10:55Can you assist on who is handling this file and a working contact details of that perso ASAP
MN
Mihlali N's update16 May 2023, 10:55
Reviewer Update
Can you assist on who is handling this file and a working contact details of that perso ASAP
MN
Mihlali N's updateReviewer Update
16 May 2023, 10:59I called your landline the call center keeps on transferring me to other departments and I would be put on the line +-10 and am using airtime
MN
Mihlali N's update16 May 2023, 10:59
Reviewer Update
I called your landline the call center keeps on transferring me to other departments and I would be put on the line +-10 and am using airtime
Road Accident Fund's replyOfficial
17 May 2023, 11:18Good Day Mihlali, we will re-escalate your contact details for further assistance.
Road Accident Fund's reply17 May 2023, 11:18
Official
Good Day Mihlali, we will re-escalate your contact details for further assistance.
MN
Mihlali N's updateReviewer Update
07 May 2024, 10:19I went to my nearest branch which is Cape Tow CBD and I was told that the file is closed but the lady who was helping me said she can't provide information regarding the claim because I am not the person who was claiming but I explained to her that my Mother passed away 2014 so I was not helped or even given explanation nor advice on the next step from here
MN
Mihlali N's update07 May 2024, 10:19
Reviewer Update
I went to my nearest branch which is Cape Tow CBD and I was told that the file is closed but the lady who was helping me said she can't provide information regarding the claim because I am not the person who was claiming but I explained to her that my Mother passed away 2014 so I was not helped or even given explanation nor advice on the next step from here
MN
Mihlali N's updateReviewer Update
31 May 2024, 10:43???
MN
Mihlali N's update31 May 2024, 10:43
Reviewer Update
???
