MARGARET SEKOKOTLA FROM ROAD ACCIDENT FUND WHERE IS YOUR CUSTOMER SERVICE SKILLS

The fund should put professional people who have interpersonal skills; good communication skills and excellent customer service. I called trying to make inquiry and I was answered by a lady called MARGARET SEKOKOTLA a very rude human being. I told her I am low on airtime and cannot hold for long or be transferred from here to there and her answer was 'THEN CALL WHEN YOU HAVE AIRTIME ' I mean really where is the compassion.we are claimant calling because we need help not rude dismissive people,as a receptionist she is suppose to be the face of RAF after all she us representing them.Is no wonder our government institutions is in shambles