LS
Luis S

1 reviews | Active since Oct 2010

13 May 2016, 06:57

Spam SMS

<p><span style="color: #9b9b9d; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; font-size: 14.4px; line-height: 20.5714px; text-align: justify; background-color: #ffffff;">I've never been a customer of RMB, why are you sending me spam sms's for vehicle insurance? Also, it is my legal right to know where you got my number from, please provide this info.<br /></span>Please provide specifics thereof</p>

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Replies (2)
SANTAM STRUCTURED INSURANCE LIMITED
SANTAM STRUCTURED INSURANCE LIMITED's reply13 Jul 2016, 06:55
Official

Good Morning,

We wish to apologise for the delay in providing you with our response. There seems to have been a technical error with regards to the Hellopeter notification protocols.

Kindly provide us with your contact details to enable us to assist and resolve your concerns. We would also then be in a position to provide you with feedback as to where consent was provided to communicate marketing material to you.

We do not suggest that you share your contact details on a public platform and kindly request that you forward your contact details to our dedicated email box : Kind Regards,

RMBSI Market Conduct Team

SANTAM STRUCTURED INSURANCE LIMITED
SANTAM STRUCTURED INSURANCE LIMITED's reply13 Jul 2016, 07:55
Official

Good day Sir,

It would appear that contact details are removed from formal business replies by Hellopeter.

Please note that we have obtained your details and will revert to you as a matter of urgency.

Kind Regards,

RMBSI Market Conduct Team