RB
Ryan B

1 reviews | Active since May 2023

17 May 2023, 14:21

RLD Design bad service/attitude

After the shocking service I received I was surprised to get a message to rate there service on there google page In doing so , because they didn’t like my response they just deleted it Oh well just putting it out there they are absolutely diabolical and be very careful when dealing with this company it seems they survive on the interest they make on the deposits they take and keep for several months before you start making aggressive calls to find out where your goods are More interesting is if you read any of the negative comments the owner never takes responsibility and has and answer for everything except a simple “sorry” Can’t see them being in business to much longer What a shame because the actual product isn’t that bad It’s just the owner or management that needs adjusting BE WARNED!!!

0
Replies (1)
RLD design
RLD design's reply17 May 2023, 15:27
Official
Hi Ryan, thank you for your review. We see that you have removed your google review as we cannot delete reviews from our side.
Your canopy was one week late after the date communicated and we do apologise for that. 
Unfortunately your review is not an accurate representation of what happened but your opinion is noted.
The expansion of our factory plus the recent power failures caused some delays. 
You have an open invitation to come meet the owner and have a chat.
Thank you again.