DISGUSTING HOSPITAL

I have concluded that I would rather die than have to go back to this shocking hospital. Below is a list of my reasons:

1. The doctors are rude and treat patients worse than they would treat a dog. They shout at the patients because they make mistakes and demand answers from patients. They don’t follow procedures and it would appear that they hate their jobs. They are unhelpful. Only one doctor was decent to help me try resolve my health issue since the systems are hacked. 2. There are no signs as to what and where to go to and what is required to be done when the patient has an appointment. They failed to provide a file for me and a blue card when making the appointment. 3. I was shouted at for not having a blue card but ignored by them and not told what I was to do to get a card. 4. At the main desk, a very rude man and women address you and tell you to go to the wrong place only to sit for hours. When approaching them they give you half an answer on what to do and where to go. I had to rely on other patients to help guide me. 5. I stood in a que for ages to get a file and blue card where I was told to go. The woman assisting me sent me to a different que to get the file and blue card. When I finally get to the counter, I was told to go back to the que I was sent away from. I then got angry and told them I was there. The woman who sent me away was only 2 seats away from the current que. I was told to go back to the 1st counter, and they would assist. I was then shouted at by the other patients for jumping the que (understandably). 6. There doesn’t seem to be a functional system. 7. I could not get the relevant tests done and was told I would have to wait for months for a test to be done. I have been seriously ill for 7 months and don’t have months to wait. 8. I was told that there were other tests they don’t do like lung function tests even though there were boxes labelled with this specific test. I was told that only Albert Latuli could do a lung function test. They refused to give me a referral letter and was told to go back to my doctor to get the letter. My doctor told me I had to go to my local hospital to get this referral letter. I then missed an appointment at Albert Latuli because I was told by R K Kahn doctors that I had to do the test at this hospital not Albert Latuli, but they couldnt do the tests so why not refer me. When approaching the doctor she was rude and refused to talk to me. 9. The doctor shouted at me for missing this appointment at Albert Lathuli and wasn’t really interested in what I had to explain. 10. I eventually had to say that I am not a doctor they are I am a sick patient that needs help to get better. I have no idea what the procedures and am only following what I am told to do.

The general feel it that everyone hates their jobs and doing the public a massive favour to be there.

If the NHI bill comes in place there is no point in hiring more people if they just don’t want to work and get your procedure and pamphlets sorted out to help new patients with processes and procedures.