Poor Service

Poor Service<br> <br> My family and I decided at the last minute to visit RJS Pietermaritzburg on Monday the 15 June 2015. I called the restaurant to make a booking and was told that no booking is required and we should just come in. We arrived at the restaurant only to be told by the manager that there is a waiting list and we can only be seated in 45 mins. to an hour. We decided to wait in the car. The restaurant was only half full at the time and after waiting for about half an hour I decided to speak to the manager. He then tells me that he had a problem in the kitchen therefore he did not want the customers to be seated an then wait for a long time for the food to arrive. To add insult to injury after eventually being seated, we realise that the state of restaurant was appalling. Plates from previous patrons were not removed on all the tables. Food was lying underneath the tables. We waited another hour for our supper, only to be served chips that were dry, burgers patties that were half cooked and a meal poorly presented. The tables and menus were sticky. This by far was the worst experience that my family and I had to endure. Not even an apology from the manager Jason.