Bad food, bad customer service
<p>Trail of emails between Rj's and myself of the bad food quality and little to eventually no customer care considering we had to ultimately dispose of the tasteless food:</p> <p> </p> <p>On 26 February 2017 at 10:51, Ketan Ramparsad <k*******************m> wrote:</p> <p>Hi Rani,</p> <p>Still no response?</p> <p>On 18 Feb 2017 18:48, "Ketan Ramparsad" <k*****************m> wrote:<br />Hi Rani,</p> <p>Please see attached image</p> <p>On 18 Feb 2017 08:33, "Rani" <rani*rjskzn*****a> wrote:<br />Dear Ketan,<br /> <br />We, at RJ’s head office offer our sincere apologies for the disappointment with the food at RJ’s Gateway.<br />Your email has been forwarded to the owner of the store and we await a reply. Did you perhaps get a picture of the ribs?<br /> <br />Regards<br />Rani Perumal<br />Franchise Liaison<br />RJ’s Famous Rib Steakhouse (Pty) Ltd<br /> ********** 957 Cell<br /> ********** 789 Tel<br /> ********** 710 Fax<br />rani*********a<br />RJ'S_GROUP_OFFICIAL_LOGOPicture 14<br /> <br />IMG_0188 (2)<br /> <br />-------- Original message --------<br />From: k***********************l.com <br />Date: 2017/02/17 19:02 (GMT+02:00) <br />To: rjs***********a <br />Subject: RJ's Events Website Enquiry</p> <p>email: k********************m<br />name: Ketan Ramparsad<br />comment: To Whom it may concern, I had bought a 600gram rib meal from RJ's at Gateway as takeaway, upon arriving home and after having a shower, I opened the box and had seen massive ribs in the box, I have never been served ribs as big as these at any other restaurant before. After warming and then biting in, I found that they were exceptionally dry and had little taste except for the little basting, these were very bland. Disappointed as my wife had been craving these ribs for a while now and all we received was this bland box. </p>