LV
Louis V
1 reviews | Active since May 2022
13 May 2022, 15:06
VERY BAD SERVICE FROM RJ CARS
Baught a vehicle from RJ Cars with cracked head. They refuse to fix because i took vehicle to FORD. Client must pay repairs. Vehicle went through road worthy with zero wipers and a broken headlight witch they clued with silicone. Do yourself a favour and just walk away. They are super frendly untill invoice is paid and vehicle delivered . Then they dont answers your calls and ignore you. Bizy with LAWSUIT againts RJ Cars. They messed with the wrong farmer now baby.
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RJ Cars's replyOfficial
16 May 2022, 07:42 Dear Mr Viljoen
It is rather unfortunate to have a review of this nature however we respect your opinion on the service that you have received from us. I do wish to respectfully convey certain points to take note of. You did purchase this vehicle last year and we are now well into 2022. Furthermore as you would recall that you were due to fly down to Durban to pick up your vehicle at your own cost but due to your busy schedule were unable to and requested that we bring the vehicle to you. It was on Christmas Eve that we arranged for our salesman to drive all the way from Durban to Johannesburg to get the vehicle to you as per your request and subsequently flew the salesman back down to Durban at our cost. The fact that the vehicle was driven to Johannesburg reflects to a large extent the condition, namely that there were no issues whatsoever on a long trip directly to you, also months have passed by with you using the vehicle and finally the fact that we got the vehicle to you on Christmas Eve, was to fulfil our objective which was to aim to please you our customer.
We tried to offer you the best service we could and always endeavor to do so with all of our customers whom we value very much and will continue to do so.
It is rather unfortunate to have a review of this nature however we respect your opinion on the service that you have received from us. I do wish to respectfully convey certain points to take note of. You did purchase this vehicle last year and we are now well into 2022. Furthermore as you would recall that you were due to fly down to Durban to pick up your vehicle at your own cost but due to your busy schedule were unable to and requested that we bring the vehicle to you. It was on Christmas Eve that we arranged for our salesman to drive all the way from Durban to Johannesburg to get the vehicle to you as per your request and subsequently flew the salesman back down to Durban at our cost. The fact that the vehicle was driven to Johannesburg reflects to a large extent the condition, namely that there were no issues whatsoever on a long trip directly to you, also months have passed by with you using the vehicle and finally the fact that we got the vehicle to you on Christmas Eve, was to fulfil our objective which was to aim to please you our customer.
We tried to offer you the best service we could and always endeavor to do so with all of our customers whom we value very much and will continue to do so.
RJ Cars's reply16 May 2022, 07:42
Official
Dear Mr Viljoen
It is rather unfortunate to have a review of this nature however we respect your opinion on the service that you have received from us. I do wish to respectfully convey certain points to take note of. You did purchase this vehicle last year and we are now well into 2022. Furthermore as you would recall that you were due to fly down to Durban to pick up your vehicle at your own cost but due to your busy schedule were unable to and requested that we bring the vehicle to you. It was on Christmas Eve that we arranged for our salesman to drive all the way from Durban to Johannesburg to get the vehicle to you as per your request and subsequently flew the salesman back down to Durban at our cost. The fact that the vehicle was driven to Johannesburg reflects to a large extent the condition, namely that there were no issues whatsoever on a long trip directly to you, also months have passed by with you using the vehicle and finally the fact that we got the vehicle to you on Christmas Eve, was to fulfil our objective which was to aim to please you our customer.
We tried to offer you the best service we could and always endeavor to do so with all of our customers whom we value very much and will continue to do so.
It is rather unfortunate to have a review of this nature however we respect your opinion on the service that you have received from us. I do wish to respectfully convey certain points to take note of. You did purchase this vehicle last year and we are now well into 2022. Furthermore as you would recall that you were due to fly down to Durban to pick up your vehicle at your own cost but due to your busy schedule were unable to and requested that we bring the vehicle to you. It was on Christmas Eve that we arranged for our salesman to drive all the way from Durban to Johannesburg to get the vehicle to you as per your request and subsequently flew the salesman back down to Durban at our cost. The fact that the vehicle was driven to Johannesburg reflects to a large extent the condition, namely that there were no issues whatsoever on a long trip directly to you, also months have passed by with you using the vehicle and finally the fact that we got the vehicle to you on Christmas Eve, was to fulfil our objective which was to aim to please you our customer.
We tried to offer you the best service we could and always endeavor to do so with all of our customers whom we value very much and will continue to do so.