Horrible WiFi at Riviera Varsity Lodge (Breach of Service Agreement)

Currently a resident at this student accommodation facility. Our service agreement stated we will be getting WiFi - note that this is what we are paying for - included in our rent. The WiFi has been atrocious, for many us, all year long. Note: all residents at RVL are students - we need WiFi for our varsity work, studies and assignments daily. And this service has not been provided to us as promised in our contract and service agreement. We have been speaking to our property manager about it who claims to have spoken to both management and Nashua (the apparent service providers) - but still nothing seems to have been done! This is something we have honestly been struggling with all year.

Our rent for next year is going up by more than R500 per month. And still, now - with exams around the corner for some, the WiFi is a horrid problem for many of us staying at RVL.