Poor customer service and late delivery

I placed an order for a bed on the 2nd of September 2020 with the saleslady (Marzanne), what was brought to my attention was that it takes between 4-6 weeks for delivery as the bed was going to be manufactured. I proceeded with the order in anyway. I call after the four weeks to check on the progress of the bed, I was told that the bed will be delivered on the 6th week being the 14th of October 2020, latest on the 16th of October 2020 (which is two days beyond the six week mark). On the 15th of October around 15:25, I call River Walk Furniture to find out what is going on as no one has contacted me to arrange delivery. There was no solid response. I called on Friday the 16th of October 2020 and demanded to talk to Marzanne, the response I got was that my bed will be delivered on the 20 October 2020. Here I am on the 21st of October 2020, with no bed. What upsets me the most is that no one from River Walk Furniture has kept me in the loop of things, if I do not call nothing happens, I have been literally chasing after them through phone calls and till now there is nothing to show for my effort. I will never purchase any furniture from River Walk nor recommend them to anyone. I am appalled to say the least