The riverside hotel DISAPPOINTING

We booked on the 31/12/21 Room 416 we were not told this Room is attached to other Room we could here people having *** 2 . The bathroom shower was licking bathroom bin had previous guest woman dirt which was disgusting We reported the mater they send maintenance guy with silicone to fix the lick and the were no towels left he promised to bring them no towels were brought back we had to go ask for another towels This small Room cost R1800 with breakfast which we never ate at all by six we checked out we report to the manager apparently she’s was on leave our matter was not urgent Primroses Iam disgusted with the whole experience Don’t fall to same trap