GS
Gary S

1 reviews | Active since Sept 2015

20 Sept 2015, 09:36

Nice but .....

I'm staying here for a couple of days and so far everything is really nice. The rooms and the whole building as a whole is really nice and quite modern. In fact, everything is really good...except for the staff in the breakfast restaurant. They seem to be more interested in cleaning up after you as opposed to serving. And it's not like they are busy. There have only been about 5-10 people at a time in the restaurant. Every morning so far, I walk into the restaurant and sit down and get completely ignored to the point that I get up and go get myself coffee. The guy at the coffee counter does make good cappuccinos though.

0
Replies (1)
Riverside Hotel
Riverside Hotel's reply16 Oct 2015, 08:23
Official
Hello Jenga ,

Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept my sincere apologies for the lapse in standards experienced during your stay - you comments are viewed in a serious light and have been addressed with the Restaurant Manager.

We hope you will consider staying with us in the future.

Best regards,