Live the nightmare

<p> </p> <p>After 6 weeks I am still waiting for my refund that you promised me!!!! Every time we call we have the same excuse, that it will be paid in my account by friday, which friday exactly are you talking about, seems we have different calendars. Your logo says live the fantasy, its more "live your nightmare". For the past week and half there has been no commuication from your side, only when WE phone we get excuses...... This is been unaccaptable.</p> <p>Our experienced management works full time to accommodate all your needs and to exceed all your expectations. Our mission is to create a worry-free environment for our guests.</p>