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Portia M
1 reviews | Active since Jul 2017
15 Mar 2023, 21:34
Riverside Auto Body - do not agree for your insurance to fix your car there
I got my car (Mercedes) on 10 January 2023 after it went in for repairs on 15 November 2022.
When I collected my car, I was told there are parts on backorder but I can have my car as it is now drivable. The bumper this monday, got loose, I still have not been called not even once since I collected the car on 10 January, when I call I am still told the parts are on backorder (2 months later)
The services is very Bad
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Riverside Auto Body's replyOfficial
16 Mar 2023, 10:56Good day...Sorry for your experience, unfortunately parts supply is out of our hands. as mentioned in my mail to you we did not contact you for two weeks as we did not a have an ETA date. We have received the date today as explained in my mail. When the parts arrive at our facility we will contact you, your then welcome to stop by and we will tend to your vehicle ASAP. Thank you, Marc.
Riverside Auto Body's reply16 Mar 2023, 10:56
Official
Good day...Sorry for your experience, unfortunately parts supply is out of our hands. as mentioned in my mail to you we did not contact you for two weeks as we did not a have an ETA date. We have received the date today as explained in my mail. When the parts arrive at our facility we will contact you, your then welcome to stop by and we will tend to your vehicle ASAP. Thank you, Marc.