ME
Mark E

1 reviews | Active since Apr 2015

02 Feb 2016, 11:15

CAREFULL : River Island online store

This is to inform all South Africans that would like to purchase goods from [URL Removed] . You will literally throw away your money. They offer a Standard delivery to South Africa. Yes you do pay for it. This delivery will be sent via the South African Post Office, with no tracking number provided. So you can just imagine my horror upon discovering that little fact alone...<br> <br> After I requested on several occasions from River Island to provide a outbound international tracking number, they simply do not have one. You will get generic copy and paste responses from their unhelpful customer support center and basically told, it is out of their hands now. The best response I got was to call local customs and inquire there. They too require a tracking number of some sort. The only tracking code I received was \***\" . <br> <br> So basically I've lost my money and my goods. Further investigation proved that many other countries are complaining about the same issue.<br> <br> My advice to South Africans. DO NOT PURCHASE ANY GOODS FROM RIVER ISLAND ONLINE STORE"

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