lT
lisa T

1 reviews | Active since Feb 2015

15 May 2015, 16:00

RITZY RENTAL AGENCY the most *********** agency!

We moved into our new flat exactly 2.5 months ago, and this place was DISGUSTING!!!<br> <br> Not only did they not paint the scratched walls, remove the moldy silicone in bathrooms or even fumigate the millions of ****roaches we happened to receive with this place, but the previous tenants did not even vacuum when they moved out. (or possibly even own a vacuum cleaner!!!)<br> <br> This agency has absolutely no standards as they did not seem to give a **** (excuse my french) about this flat. We are now living here for 10 weeks and the only thing they have done is had the carpets cleaned last week (YES WE WAITED THIS LONG)<br> We were left to our own devises when it came to painting as well as the fixing up of this dump we received. we have only now gotten rid of the MAJOR roach infestation and at our own expense!<br> <br> This is just a warning to all home owners!! DO NOT LET RITZYS NEAR YOUR RENTAL PROPERTY!!!

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Replies (1)
Ritzy Properties
Ritzy Properties's reply28 Sept 2017, 13:49
Official

Good Day,

We would like to apologise for your experience with our company, that really sounds horrible.

I have searched for you on our system and not found a match for any current or past tenants with the name and surname on your comment.

Anyway it does not matter, the important thing here is that we are ensuring that this does not happen ever again. I cant answer for events that I was not involved in, I can only offer my apology on behalf of Ritzy Properties and its former staff and as mentioned make sure things like this do not happen in the future.

Kind regards,

Ritzy Properties