AM
Andisiwe M
1 reviews | Active since Jun 2015
11 Aug 2015, 11:27
Unauthorised Debit Order
An unauthorised debit order was done on my bank account on the 8th August 2015. The debit order was an amount of R75 & reference was Care Box. I want to find out who authorised this & what is it for as I do not know of either of these companies. There was no money in that account & therefore my account has gone into a debit due to unpaid fees being charged. I want to find out how my banking details were obtained without my permission. Also I want this debit order cancelled & this unpaid reflects badly on my credit record.
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Riskfin's replyOfficial
11 Aug 2015, 11:43Hello andisiwe84,
Riskfin is hosting debit orders on behalf of companies, like Carebox. We only act on instruction of these companies. I will urge you to visit their website: www.carebox.co.za to be sure you did not take any of their products. Please do send us an e-mail to *** with a request to cancel the debit order and to address the matter and request for the voice recording from Carebox. We will try to assist you as far as possible from our side. I will ask one of the ladies at our office to get in contact with you a.s.a.p. Sorry for any inconvenience caused.
Riskfin is hosting debit orders on behalf of companies, like Carebox. We only act on instruction of these companies. I will urge you to visit their website: www.carebox.co.za to be sure you did not take any of their products. Please do send us an e-mail to *** with a request to cancel the debit order and to address the matter and request for the voice recording from Carebox. We will try to assist you as far as possible from our side. I will ask one of the ladies at our office to get in contact with you a.s.a.p. Sorry for any inconvenience caused.
Best regards,
Riskfin's reply11 Aug 2015, 11:43
Official
Hello andisiwe84,
Riskfin is hosting debit orders on behalf of companies, like Carebox. We only act on instruction of these companies. I will urge you to visit their website: www.carebox.co.za to be sure you did not take any of their products. Please do send us an e-mail to *** with a request to cancel the debit order and to address the matter and request for the voice recording from Carebox. We will try to assist you as far as possible from our side. I will ask one of the ladies at our office to get in contact with you a.s.a.p. Sorry for any inconvenience caused.
Riskfin is hosting debit orders on behalf of companies, like Carebox. We only act on instruction of these companies. I will urge you to visit their website: www.carebox.co.za to be sure you did not take any of their products. Please do send us an e-mail to *** with a request to cancel the debit order and to address the matter and request for the voice recording from Carebox. We will try to assist you as far as possible from our side. I will ask one of the ladies at our office to get in contact with you a.s.a.p. Sorry for any inconvenience caused.
Best regards,