Excellent service

We were burglarised today. I phoned our broker to ask about fixing the door, but they told me to ask Risk Assist if it was part of our policy with them. Unfortunately it was not, but Ismael arranged for JD Reliable to come out and replace our wooden door that was messed up. He kept phoning (numerous times) to follow up and make sure JD Reliable arrived (they were stuck in traffic). It has really been a long time since someone went to so much trouble to provide a service - a service that was not even part of his job, because they did not cover us. I recommend Ismael for employee of the year!! What a great guy! Thanks!!!