

Risen Solar Suppliers
Based on recent customer reviews, Risen Solar Suppliers receives sharply divided feedback on its solar installation services. Satisfied customers consistently mention professional installers, neat workmanship, clear system explanations, and helpful guidance with monitoring apps for Deye and Sunsynk inverter setups. However, a recurring theme among dissatisfied customers involves serious concerns around unsafe wiring, non-compliant installations, missing or delayed COC documentation, substituted components that differ from what was quoted, and unresponsive after-sales support. Several reviewers describe management as arrogant and allege difficulty getting faulty systems rectified after full payment.
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Hellopeter has tracked Risen Solar Suppliers across 59 reviews. Risen Solar Suppliers hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Risen Solar Suppliers? Write a review to help others decide.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2016
They installed a solar system on my property 2 months ago. They have not supp**** the COC as was included in the price. They modified the lithium battery so that it would recharge even if it ran too flat, which I appreaciated. However the did short out the LED display in the process which is a pity. I asked when I would receive my COC and was promised that it would be done but that has not occurred. Since then they don't answer messaages or calls from me. The wiring into the main board was botched and makes operation of the system problematic. I have to power off Eskom on the board otherwise the my prepaid meter keeps ticking over. Also
1 reviews | Active since Nov 2016
They installed a solar system on my property 2 months ago. They have not supp**** the COC as was included in the price. They modified the lithium battery so that it would recharge even if it ran too flat, which I appreaciated. However the did short out the LED display in the process which is a pity. I asked when I would receive my COC and was promised that it would be done but that has not occurred. Since then they don't answer messaages or calls from me. The wiring into the main board was botched and makes operation of the system problematic. I have to power off Eskom on the board otherwise the my prepaid meter keeps ticking over. Also
1 reviews | Active since Jul 2026
This company are a bunch of ******, they installed a solar system and it has not worked properly since, the wiring was all incorrect and the solar panels are not earthed. I have had to call in an electrician to rectify their shoddy workmanship. You cannot get hold of them, they only have one cell number and they do not respond to messages or calls. DO NOT USE THESE PEOPLE.
1 reviews | Active since Jul 2026
This company are a bunch of ******, they installed a solar system and it has not worked properly since, the wiring was all incorrect and the solar panels are not earthed. I have had to call in an electrician to rectify their shoddy workmanship. You cannot get hold of them, they only have one cell number and they do not respond to messages or calls. DO NOT USE THESE PEOPLE.
1 reviews | Active since Jun 2026
Countless tries to get my inverter back. With no COC and still no luck. They don’t respond to the calls or WhatsApp anymore. Worst people out there. No sympathy on people hard earned money. ****mers to highest degree. All the good rating trust me when I say if you get a problem with your solution that will the last time hearing from them. If I could give a 0 and alert Police to arrest them I would
1 reviews | Active since Jun 2026
Countless tries to get my inverter back. With no COC and still no luck. They don’t respond to the calls or WhatsApp anymore. Worst people out there. No sympathy on people hard earned money. ****mers to highest degree. All the good rating trust me when I say if you get a problem with your solution that will the last time hearing from them. If I could give a 0 and alert Police to arrest them I would
1 reviews | Active since Aug 2013
STAY AWAY!!!! One star is one too many. I was sold and paid for a 12KW inverter with WiFi. They installed a 10KW inverter, no WiFi. They cannot even supply you with a manual to set up the system. They are unnable to get manuals for the product. They are not able to get the WiFi ****le for the system. When asking about why it is a 10KX and not 12KW inverter, you are completely ignored. They will offer you more solar panels, but only to find out that it is lower watts than other suppliers offer. excuses never stop and they will not rectify. Once they have your money, they are gone.
1 reviews | Active since Aug 2013
STAY AWAY!!!! One star is one too many. I was sold and paid for a 12KW inverter with WiFi. They installed a 10KW inverter, no WiFi. They cannot even supply you with a manual to set up the system. They are unnable to get manuals for the product. They are not able to get the WiFi ****le for the system. When asking about why it is a 10KX and not 12KW inverter, you are completely ignored. They will offer you more solar panels, but only to find out that it is lower watts than other suppliers offer. excuses never stop and they will not rectify. Once they have your money, they are gone.
1 reviews | Active since Feb 2021
Best of the worst. From September 2025 to date we’re dealing with poor service and empty promises. We installed 12kva Daye inverter system with two batteries. They rocked up a week after paying them a full amount. Started at 1pm and finished at 23:30. I doubt they bath cos our home started smelling old sweat upon their arrival till the next morning . System will trip and app downloaded on our phones wouldn’t read the exact activity and we would told it will sync in time which never happened. After adding a third battery our system lost effectiveness. They blame technicians and hide behind being “Supplies of materials”. If you charge me for materials and installation then you should account for tripping components and malfunctioning of the entire setup. Their manager is rude very arrogant and useless. Waste your money with them at your own risk. I regret the day I saw that offer on Facebook. It’s first time we pay just short of R200k hard earned cash to put up with stinking service. I’m now looking for a real South African installer to fix their mess. Please recommend an accredited business to fix this mess and issue a correct COC.
1 reviews | Active since Feb 2021
Best of the worst. From September 2025 to date we’re dealing with poor service and empty promises. We installed 12kva Daye inverter system with two batteries. They rocked up a week after paying them a full amount. Started at 1pm and finished at 23:30. I doubt they bath cos our home started smelling old sweat upon their arrival till the next morning . System will trip and app downloaded on our phones wouldn’t read the exact activity and we would told it will sync in time which never happened. After adding a third battery our system lost effectiveness. They blame technicians and hide behind being “Supplies of materials”. If you charge me for materials and installation then you should account for tripping components and malfunctioning of the entire setup. Their manager is rude very arrogant and useless. Waste your money with them at your own risk. I regret the day I saw that offer on Facebook. It’s first time we pay just short of R200k hard earned cash to put up with stinking service. I’m now looking for a real South African installer to fix their mess. Please recommend an accredited business to fix this mess and issue a correct COC.
1 reviews | Active since Feb 2026
Had an 8kWh Deye inverter installed with 2 batteries and 16 solar panels. The installation went smoothly and professionally. The team was friendly, explained everything clearly, and made sure I understood how the system works. Very happy with the service and overall experience
1 reviews | Active since Feb 2026
Had an 8kWh Deye inverter installed with 2 batteries and 16 solar panels. The installation went smoothly and professionally. The team was friendly, explained everything clearly, and made sure I understood how the system works. Very happy with the service and overall experience
1 reviews | Active since Jan 2026
Really happy with the installation from Risen. They weren't the cheapest quote I got, but they were the most professional. The installers knew their stuff and didn't cut corners on the wiring. It’s been a few months now and everything is running exactly as promised. Good, honest service.
1 reviews | Active since Jan 2026
Really happy with the installation from Risen. They weren't the cheapest quote I got, but they were the most professional. The installers knew their stuff and didn't cut corners on the wiring. It’s been a few months now and everything is running exactly as promised. Good, honest service.
1 reviews | Active since Jan 2026
I had a great experience with Risen Solar Suppliers. They installed a 50kWh Deye system with 12 batteries and 50 solar panels, and I’m very happy with the overall service. From start to finish, the team was professional, helpful, and well organised. They arrived on time, worked efficiently, and paid attention to detail throughout the installation. The workmanship was neat and everything was explained clearly. What I appreciated most was that they took the time to help me set up the monitoring app and WiFi connection, making sure I understood how to use and track the system properly before they left. Overall, a smooth and stress-free experience. I would definitely recommend Risen Solar Suppliers to anyone looking for a reliable and knowledgeable solar company.
1 reviews | Active since Jan 2026
I had a great experience with Risen Solar Suppliers. They installed a 50kWh Deye system with 12 batteries and 50 solar panels, and I’m very happy with the overall service. From start to finish, the team was professional, helpful, and well organised. They arrived on time, worked efficiently, and paid attention to detail throughout the installation. The workmanship was neat and everything was explained clearly. What I appreciated most was that they took the time to help me set up the monitoring app and WiFi connection, making sure I understood how to use and track the system properly before they left. Overall, a smooth and stress-free experience. I would definitely recommend Risen Solar Suppliers to anyone looking for a reliable and knowledgeable solar company.