JR
Jannie R

1 reviews | Active since Mar 2014

21 May 2026, 12:09

Special thanks

I would like to thank you for taking care of our beloved Leonard who we sadly lost on Sunday 17 May after nearly 17 years in our family. I had no idea what to expect and Dr. Batt at Panorama Animal clinic guided us. Thank you. We where surprised beyond words when his ashes was handed over to us in a beautiful urn with his name on it. Thank you for this amazing special touch and taking care of him. It really means the world to us. He was not just a pet, he was a child and family member.

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Replies (1)
R.I.Pets
R.I.Pets's reply21 May 2026, 12:41
Official
Dear Jannie,

Thank you so much for sharing these beautiful words with us. 
 We are deeply sorry for the loss of your beloved Leonard after nearly 17 wonderful years as part of your family. Pets truly become our children and family members, and we know how heartbreaking it is to say goodbye.

It means so much to us that we could help bring a little comfort during such a difficult time. We’re also grateful to Dr. Batt and the team at Panorama Animal Clinic for guiding and supporting you through the process.
Sending you and your family love and gentle thoughts during this time.

Warm Regards,
R.I.Pets Team