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Gareth G

1 reviews | Active since Jul 2009

29 Jan 2019, 13:03

R.I.Pets - an amazing and kind service organisation.

Two weeks ago I just had the most amazing empathy and service from the Cape Town-based business on the sad occasion of the death of my beloved dog, Daniel.

Daniel was getting old and semi-crippled with arthritis in his back and on the advice of family and our vet, we decided to put him to sleep. Fantastic service and help from the vet, too, who visited our home and then R.I.Pets who arranged with me to be at my house 45 minutes after the vet was finished, arrived on time, gently loaded Daniel's remains and took them for private cremation. 48 hours later, a beautifully designed and handwritten urn arrived with his ashes.

At a reasonable price, this was the most gentle and warm experience I could have hoped for.

I wholeheartedly endorse this business if you are in Cape Town and looking for a dignified passage for your pet.

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Replies (1)
R.I.Pets
R.I.Pets's reply07 Jul 2021, 15:03
Official
 
Dear Gareth,

Thanks very much for your wonderful review of R.I.Pets. I'm glad you felt comforted and the warmth / gentleness we hope to carry over. It's something we've worked hard on and we're pleased our efforts resonated with you.

We appreciate your kind words and for taking the time to write this review.

We have only recently made a concerted effort towards an online platform and regret to not have responded to you sooner.

Best Regards,

R.I.Pets Team