MR
Monica R

1 reviews | Active since Sept 2020

29 Sept 2020, 22:00

Worst Service from Ripe Pickings

I ordered watches from Ripe Pickings on the 3rd of March and to date have not received the watches. Ripe Pickings kept on making promises to deliver and keep on extending the delivery date. Numerous excuses. I was promised a refund on the 27th of September and have also not received the refund. I have sent two emails again as well as messages via whatsapp but they are now not responding at all. Worst service I have ever received.

0
Replies (5)
Ripe Pickings
Ripe Pickings's reply05 Oct 2020, 12:34
Official
Good afternoon Monica,

Sorry for the late response. Kindly provide us your 4 digit order number so we can look into this?

Thank you
MR
Monica R's update05 Oct 2020, 16:41
Reviewer Update
Order #3689
Ripe Pickings
Ripe Pickings's reply05 Oct 2020, 16:50
Official
Thank you Monica. We will update you in the morning regarding this order. I agree it is old and should have been closed off by now. I will keep you posted. Thank you for your patience. 
MR
Monica R's update07 Oct 2020, 05:12
Reviewer Update
Morning, no response received. Every time Ripe Pickings reply they will look into the issue and reply but they don’t. I want my refund to be processed today. I was promised a refund on the 27th of September.
Ripe Pickings
Ripe Pickings's reply07 Oct 2020, 10:50
Official
Good morning Monica,

Yes that is correct. We have a 7 to 10 days turnaround on refunds. We received your bank details on 30th September and the refund will be paid out in our Friday's pay-run. Sorry for the delays. 

We will email you once the payment is made.

Thank you