******* RIPE PICKINGS

I ordered a pair of watches in July last year, paid for the said promotional items. I received confirmation and tracking details. The watches were despatched from China. The method of delivery was to local Post office, each time I enquired, I was told due to lock down there were delays at the SAPO - this went on for months on end. Eventually in October 2020, I was offered a refund or a replacement set - via PEP PAXI. I still believed that I would get these watches (stupid me!) I was informed by the customer services (***) that I could keep both sets (I was not counting on that bonus!) 28th November still no sign of either of these watches, it is now Feb 11th. I eventually gave up and asked for a refund on 10th January. Each time I ask for a update on a refund, I get told that it has been processed, you will receive in 10 days initially and then excuse after excuse.