PZ
Phumla Z

1 reviews | Active since May 2017

12 Oct 2020, 17:49

****

I ordered Smart watches in February this year then Lockdown happened before they could be delivered. We are now on level 1 and I'm still waiting for delivery, then I'm given a date, then wait for 2 weeks Post office this and Post office that. They won't give me a tracking no that i can follow up with SAPO myself? Honestly i just want my refund.

0
Replies (3)
Ripe Pickings
Ripe Pickings's reply13 Oct 2020, 23:40
Official
Good evening Phumla,

We are sorry for the delays. SAPO had massive delays from  day 1 of Lock-down. February orders may have been impacted if it was still in the delivery system during Lock-down. Please provide us your order number to see if a refund is due. 

Thank you
PZ
Phumla Z's update14 Oct 2020, 11:23
Reviewer Update
Order no 3204.
Ripe Pickings
Ripe Pickings's reply15 Oct 2020, 12:17
Official
Good afternoon Phumla,

We have just emailed you  replacement or refund options. Sorry for the delay with your delivery. 

Regards,Customer ServiceRipe Pickings