Ripe pickings with their Bad Service

I bought a bundle of watches to the value of R554.80 on the 8th of December 2021. They failed to mention to me that they don't have the stock as a South African branch.

I was not going to buy had they told me that after I paid for this order they will order these watches in China. I bought from them not in China, they should be keeping me informed about my order not visa versa, to make matters worse I told them that these are Christmas gifts.

They clearly say the order will take 10-30 days to be delivered if you pay extra courier fee of which I also paid, yet they also failed to deliver . I have been writing emails to them and all I get is COVID-19 flights delays and you can feel they don't care about the service they are giving me, yet they are quick to take money but they delay to deliver.

I'm very disappointed and upset with them, how excited I was thinking since it's a local company with ".. Co.za" on their website, they going delivery quicker.

I won't recommend them to anyone because of poor service they rendering.

I want my refund please(Ripe pickings)

From Thamii