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Mamma R

1 reviews | Active since Apr 2015

09 Mar 2022, 11:46

Ripe Pickings Order#18176

I have placed an order to be specific received an acknowledged email received from Ripe Pickings on the 06/10/2021. After numerous follow ups on my order eventually I was informed that my order got lost in transit. On the 27/11/2021 I then requested a refund. Every month I have been making a follow up on my refund, the standard feedback I receive is "Apologies for the inconvenience your account will be refunded" The last follow up I made was on the 4 March 2022, still the same response. I humbly request for my refund please. I have provided my banking details last year already. Go through the 100 emails I send you and pay my account today.

0
Replies (6)
Ripe Pickings
Ripe Pickings's reply09 Mar 2022, 12:14
Official
Good afternoon Mamma,

Sorry for the inconvenience. It looks like this order was returned. I will enquire about the refund and update you in the course of the day. 

Thank you for your patience.

Regards
Ripe Pickings
Ripe Pickings
Ripe Pickings's reply09 Mar 2022, 14:31
Official
Good afternoon Mantji

We apologise for the delay. The parcel was returned and you refund payment was made today through Payfast. We have emailed you more details.

Regards,Customer ServiceRipe Pickings
Ripe Pickings
Ripe Pickings's reply10 Mar 2022, 14:44
Official
Good afternoon  Mantji 

Please confirm receipt of your refund. 

Thank you
MR
Mamma R's update10 Mar 2022, 19:40
Reviewer Update
Good evening,

I am still waiting for my account to be credited. As soon as that is done. You will be the first to know.

Regards,
Mamma

Ripe Pickings
Ripe Pickings's reply10 Mar 2022, 20:07
Official
Thank you
MR
Mamma R's update11 Mar 2022, 13:31
Reviewer Update
My account has been credited.

Thanks!