Ripe pickings

I have bought two smart watches from ripe pickings via Tyme Bank last year 19 September 2022 and I have fully paid the items but even today, I have not received my smart watches and everytime I contact them to make Enquiries they always promise me that they are working on my problem, it is now 9 months and I have lost all hope. Atleast if they give me my money if they can't deliver the goods.

Thanks