NO PRODUCT AND NO REFUND EITHER!!!! *******

I have ordered my smart fitness watch end of February. After having to send a mail weekly to follow up and getting the same answer every time, I asked for a refund on 3 July. They have received my banking details. Have sent a mail every week since. We will look into it, same answer every week. The service is poor. They could not deliver after 4 months and now I am struggling to get my money back. DO NOT BUY ANYTHING FROM THEM!!!! THEY DON'T DELIVER AND DON'T PAY YOUR MONEY BACK!!!!!!