ZG
Zinhle G
1 reviews | Active since Nov 2020
18 Nov 2020, 22:35
No customer service and incompetence
I bought two watches on special. Paid for them. No confirmation of the payment was made, I had to follow up with them. Now 12days later they say they did not get my payment. I want my money back. I even sent them proof that I transferred the money....
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Replies (4)0
Replies (4)
Ripe Pickings's replyOfficial
24 Nov 2020, 12:04 Hi Zinhle, sorry for the delayed response. Kindly provide us your 4 digit order number to look into this issue? Thank you
Ripe Pickings's reply24 Nov 2020, 12:04
Official
Hi Zinhle, sorry for the delayed response. Kindly provide us your 4 digit order number to look into this issue? Thank you
Ripe Pickings's replyOfficial
24 Nov 2020, 13:21Hi Zinhle, we found your order but as we said prior there is no payment under order no. 8282. You sent us unofficial proof of payment but we need official proof. If you can email us the official proof that shows the recipient and the reference details we will sort your order out. Thank you
Ripe Pickings's reply24 Nov 2020, 13:21
Official
Hi Zinhle, we found your order but as we said prior there is no payment under order no. 8282. You sent us unofficial proof of payment but we need official proof. If you can email us the official proof that shows the recipient and the reference details we will sort your order out. Thank you
Ripe Pickings's replyOfficial
24 Nov 2020, 13:30Please email us the official proof of payment to ***. We have picked up a payment made around that time that does not have an order number as a reference. The official proof of payment will help us confirm if the payment is yours or another customer. Thank you
Ripe Pickings's reply24 Nov 2020, 13:30
Official
Please email us the official proof of payment to ***. We have picked up a payment made around that time that does not have an order number as a reference. The official proof of payment will help us confirm if the payment is yours or another customer. Thank you
Ripe Pickings's replyOfficial
24 Nov 2020, 13:31Sorry the Hello Peter platform does not accept email addresses. You can email us on our email address that you have been emailing all along.
Ripe Pickings's reply24 Nov 2020, 13:31
Official
Sorry the Hello Peter platform does not accept email addresses. You can email us on our email address that you have been emailing all along.