rH
riaan H

1 reviews | Active since Jan 2021

18 Mar 2022, 18:17

Bad Service

To those who is going to order from Ripe Pickings.

I came across Ripe Pickings on Facebook, they are mostly know for Smart Fitness Watches. I ordered a combo deal from them it was a Smart Fitness Watch + i7 TWS Wireless Earbuds/Earpieces. I was disappointed as my parcel was not delivered on the day that I was told it will be delivered on.

I made contact with Ripe Pickings and the told me they will get back to me. I send an email every week and every time I get the same response. I have instructed them that I would like a refund as it has been two month and am still waiting.

It is been three months now and I am still waiting for a refund. Please do not waist your time to order from them. Kindly see below respond that I get from them every time.

Good day Riaan,

We are sorry for all the delays, we have raised this to higher management as they will be getting back to you. Thank you.

Regards, Customer Service Ripe Pickings

And yet I am still waiting, it has been three months.

0
Replies (5)
Ripe Pickings
Ripe Pickings's reply18 Mar 2022, 19:27
Official
Good evening Riaan,

Please provide us your order number or email address to access your order? We apologise for the inconvenience. 

Regards,Customer ServiceRipe Pickings
rH
riaan H's update18 Mar 2022, 20:13
Reviewer Update
Good evening,

Order #20325
Ripe Pickings
Ripe Pickings's reply19 Mar 2022, 12:44
Official
Thank you Riaan, we are reviewing this now and will update you before end of day today. 

Regards,Customer ServiceRipe Pickings
Ripe Pickings
Ripe Pickings's reply19 Mar 2022, 20:59
Official
Good evening Riaan,

We have a resolution to your query. Please respond to the email we have just forwarded you. 

Thank you for your time. 

 Regards, Customer Service Ripe Pickings 
Ripe Pickings
Ripe Pickings's reply01 Apr 2022, 19:03
Official
Hi Riaan 

The refund from been done. We have emailed you all the details. 

Sorry for the poor experience while using our service. 

Regards,Customer ServiceRipe Pickings