NO RESPOND FROM RION FURNITURE FOR REFUND

I HAVE PLACED AN ORDER FOR DINING ROOM FURNITURE AND 2 BAR STOOLS WITH RION DURING 2014. IT TOOK THEM MORE THAN 8 MONTHS TO DELIVER. ON DELIVERY THE BARSTOOLS WERE WRONG AND DID NOT EVEN MATCH. I HAVE PERSONALLY RETURNED THE BARSTOOLS TO THEIR SHOP IN MIDRAND AND REQUESTED A REFUND OF R 2400. I AM STILL WAITING FOR MY REFUND OF ANY RESPONSE FROM THE AGENT FOR RION OR RION HIMSELF. I HAVE LEFT NUMERIOUS MESSAGES, BUT MY PHONE CALLS ARE NEVER RETURNED. OVER THE LAST 10 YEARS, I HAVE SPEND MORE THAN R200000 IN FURNITURE WITH RION FURNITURE AND THINK IT IS JUST FARE TO REFUND ME THE R2400 FOR WRONG FURNITURE &amp