VERY BAD SERVICEEEEE

They delivered the wrong order! BAD CUSTOMER SERVICE!!! I ordered ankle leather boots and they delivered Chunky Heel Project Ankle boots. Totally different style than what I paid for. Upon delivery on the 07th of June, 22, I immediately wrote an email using ***. To date, there's been no response when I call the number for queries: *** their IVR notify's of working hours 09h00-15h00 and the call automatically cuts. The boots are still unworn because it is not my style I don't know what to do with them in this cold and bad economy..What kind of business is this and when we buy and support international brands it seems we do not like proudly south African service providers I AM SOO DISAPPOINTED DO NOT SUPPORT THIS BUSSINESS!!!!