Ringabelcart - Do not support this online store

Hello, I purchased a roll of galvanised chicken mesh from the online store and after 3 months of purchase the wire has started to rust. Prior to my purchase, Lucky of RIngabelcart confirmed that the wire was indeed galvanised. I called Lucky on 22 July 2022 and he requested pictures of the rust and this was forwarded on the same day. After numerous requests, Lucky confirmed on 11 August 2022 that "Nothing as yet but we are testing to see if the results will be the same. Kindly give us this week to verify the results so that we can also send them pictures from our side for replacement" This was more than a month ago and still no feedback as Ringabelcart is avoiding my e-mails. PLEASE DO NOT SUPPORT SUCH ************ ONLINE STORES.