GM
Gugu M
1 reviews | Active since Jul 2018
31 Jan 2022, 15:45
Refund/replacement option not available
quick delivery yes, but wrong item delivered and the system does not allow for a refund /replacement option which is there ...tried calling but the phones doesn't go through. this is unsettling and bad for business.
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Replies (2)0
Replies (2)
Ringabelcart Online Store's replyOfficial
31 Jan 2022, 16:09Good day Gugu
Kindly note that our phone line operating hours are from 8am-3pm weekdays except on holidays which we are closed
To log a return simply log into dashboard and under my account on your dashboard scroll down to refund/replacement
Your purchases will show there and you can request a refund or replacement
Should you have further enquiries you can send an email to *** or call *** during office hours and we will gladly assist
Kindly note that our phone line operating hours are from 8am-3pm weekdays except on holidays which we are closed
To log a return simply log into dashboard and under my account on your dashboard scroll down to refund/replacement
Your purchases will show there and you can request a refund or replacement
Should you have further enquiries you can send an email to *** or call *** during office hours and we will gladly assist
Ringabelcart Online Store's reply31 Jan 2022, 16:09
Official
Good day Gugu
Kindly note that our phone line operating hours are from 8am-3pm weekdays except on holidays which we are closed
To log a return simply log into dashboard and under my account on your dashboard scroll down to refund/replacement
Your purchases will show there and you can request a refund or replacement
Should you have further enquiries you can send an email to *** or call *** during office hours and we will gladly assist
Kindly note that our phone line operating hours are from 8am-3pm weekdays except on holidays which we are closed
To log a return simply log into dashboard and under my account on your dashboard scroll down to refund/replacement
Your purchases will show there and you can request a refund or replacement
Should you have further enquiries you can send an email to *** or call *** during office hours and we will gladly assist
GM
Gugu M's updateReviewer Update
31 Jan 2022, 16:24i did all that, there is no option to request image.png 18.68 KB
GM
Gugu M's update31 Jan 2022, 16:24
Reviewer Update
i did all that, there is no option to request image.png 18.68 KB