GF
Greig F

1 reviews | Active since Dec 2016

19 Dec 2016, 15:00

NotRightCars

<p>I bought a Merc 220 cdi on 21/10/2016 from them. Paid R80 000 + R12 999 for a warrantee. (Cash.)</p> <p>I was told the car was 100% and had been serviced 3 weeks prior.</p> <p>I had to take it for roadworthy.</p> <p>Within 2 weeks the front window motor packed in.</p> <p>I took it to an RMI workshop to replace, and asked them to check the car for roadworthy.</p> <p>They f ound the following problems:</p> <p>1) Big bubble in front tyre.</p> <p>2) The 2 tensioner belts needed replacing.</p> <p>3) No front mud flaps - meaning the headlight wiring gets wet in the rain.</p> <p>4) Upon lifting the engine cover they saw a huge carbon build-up, and the no.1 injector was blowing back.</p> <p>This could have caused damage to the cylinder head. (Up to R60k to repair!)</p> <p>They informed me that this was an old problem and would have been known to the dealership.</p> <p> </p> <p>I contacted Martin De Lange the Manager of Right Cars Northriding, and after a week of back and forth communication, he informed me that the owner is not prepared to do anything! I am responsible for the repairs!</p> <p> </p> <p>They clearly sold me a defective car with latent defects!</p> <p> </p> <p>Now I know why they have huge Nigerian bodyguards at the entrance!</p> <p> </p>

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Replies (1)
Rightcars
Rightcars's reply09 Mar 2017, 15:37
Official

HI. When you made decision to buy car , you are given options eg bring your own mechanic. You also go for a test drive and make sure that you are satisfied with the car. Then you get a checklist from our salesman where you go through hole car and tick and sign that you are happy with your vehicle.

Roadworthy we dont do on cash deals , only on finance deals ( we service car and inspect car through out only for finance deals). We choose which cars can be financed by bank institutions, not all our cars fall in this category . We are a wholesaler hence the cheap prices.

We also advised you that you must service your car as soon as you buy , as this is necessary for activation of your warranty . Warranty is through a 3rd party company , not direct through us. Please understand that 6 months guarantee does not apply with Cash purchases, that's also clearly said on your offer to purchase where you signed and acknowledged.

If you have any further comments please don't hesitate to contact our managers, we also have a workshop where we could help you on some issue you are experiencing.

Reason for our security guards is to keep you safe and your family while buying a car .

Regards

Owner Eugene Vulakh