TL
Thanda L

1 reviews | Active since Feb 2016

27 Feb 2016, 18:32

Failure to deliver and being **********

My husband booked for me and him at Ridgeview Lodge for a stay on the 26th to 27th February 2016. He paid for the booking cash an amount of R897,00 for deposit and the remaining R897.00 was to be paid upon check in. My husband called the place informing them that he's not coming anymore and that I'm still coming. They refused to let me in saying he's the one who booked and now that he's not coming I'm not allowed in. I showed them the proof of payment and that the document states that two people will be occupying the room and that I was the second person. I was left stranded in Durban in the evening at past 10. And I was rudely told u would not be refunded and that I had to vacate the premises. I feel ****** and treated with the ultimate disrespect. He didn't have the decency to pay back the deposit which he took. And I'm suspecting he had given the place to other people. I'm disgusted and utterly annoyed. And I'd like to be refunded. Mr Orman treated me like I was a dirty hobbo begging him for food whilst the booking was paid for by my husband.

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