poor customer service

<p>I phoned Ricoh consumable department , and spoke to Sophy regarding a toner that I need for our office printer. </p> <p> </p> <p>I regret that the service i received was very poor , and that i was being treated as if I was bothering the people that were dealing with me . </p> <p>Appart from the fact that its already so hard to find ricoh products , i have to wait hours and sometimes days for a quote . As a business owner myself i understand there could be a delay of some sort , but when i follow up on my request i am being treated with disregard . </p> <p> </p> <p>If this is how you treat your customers , i am not going to waste any of my time with your brand anymore and rather look at investing in another printer that regards customers service as a priority</p> <p> </p> <p> </p> <p> </p>