KS
Katlego S

1 reviews | Active since Mar 2013

11 Aug 2025, 12:49

Unhappy with the registration process

Expressing my disappointment with the registration onboarding for this semester, granted I was listed under " late registration," however, I have now waited a week for a welcome pack. I have missed 2 information sessions, and today, the 11th have an assignment due per the schedule. I have followed up numerous times, but still no tangible feedback.

I am a 1st year student.

0
Replies (1)
Richfield Graduate Institute of Technology
Richfield Graduate Institute of Technology's reply11 Aug 2025, 13:08
Official
Dear Katlego,
Thank you for your message and for bringing this to our attention. I sincerely apologise for the inconvenience and frustration you have experienced. I have referred your concerns to the Managing Director of Distance Learning for review and resolution.
Should you not receive a response from the Managing Director, please contact me directly via the email address I have provided in my private reply so that I can ensure the matter is addressed without further delay.
Warm regards,
#Richfield
#LearnLeadSucceed