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Amara D
1 reviews | Active since May 2024
28 May 2024, 21:49
Terrible administration
I app**** at richfield and they helped me with registration form and they said only the that left was the R2500 payment for my everything to be fixed . After my mother payed the money I called them and they said they will review the payment and send the acceptance letter and they will tell me what to do after the payment is review but they never told me what to do or the official acceptance letter only emails they will send me is that I am conditional/provisional acceptance I should register and pay R2500 to secure my space but now they are claiming I owe them 38k when they never sent me any materials ,it only went quit after payment and now they are demanding money
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Richfield Graduate Institute of Technology's replyOfficial
16 Jul 2024, 11:24 Hello Amara, thank you for taking the time to provide feedback . We appreciate your input as it helps us improve and deliver better experiences to our valued students like you. We apologize if our team didn't provide the assistance you expected. Rest assured, we will address this issue with our staff and ensure that they are committed to timely and efficient support in the future.
Richfield Graduate Institute of Technology's reply16 Jul 2024, 11:24
Official
Hello Amara, thank you for taking the time to provide feedback . We appreciate your input as it helps us improve and deliver better experiences to our valued students like you. We apologize if our team didn't provide the assistance you expected. Rest assured, we will address this issue with our staff and ensure that they are committed to timely and efficient support in the future.