Richfield Centurion registration paid but unable to get refund

Item: Richfield Graduate Institute of Technology
Rating: 1
Author: Maphuti M

I have app**** for my daughter to study at the institution in 2025 where i paid registration fee of R2000 to secure the space n i was told its refundable.however due to circumstances beyond our control she could not enrol anymore.up until now no refund after sending the deregistration form,refund form,my ID Copy,proof of banking.no respond of the emails or feedback to say its still in process or something.so that means their employees mislead people to get the customers.after u paid they don't care what happens to you anymore but when we were looking for space we got constant messages regarding application and when are we paying then after that you are on your own. I am not even interested to take my daughter there anymore.

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Replies (1)

Richfield Graduate Institute of Technology's replyOfficial

04 May 2026, 15:46

Dear Maphuti,
We take concerns around transparency seriously, and your feedback is noted.

The terms relating to cancellations and refunds are clearly set out in the enrolment contract, which forms part of the registration process. This includes the requirement that cancellations must be submitted in writing within 21 days, as well as confirmation that the application fee is non-refundable. These are standard contractual conditions and are agreed to at the point of signing.

In addition, our Student Advisors and Call Centre Advisors are required to explain these key terms during the registration process. This is a standing protocol that we enforce to ensure that every applicant is properly informed before proceeding.

If there is a concern that this was not adequately communicated in your case, we would like to review it further. You are welcome to contact me directly so that we can assess the matter and provide clarity.
Warm regards,
Richfield: A Learning Experience of a Lifetime.
Your Future. EnRICHed

Richfield Graduate Institute of Technology's reply04 May 2026, 15:46

Official

Dear Maphuti,
We take concerns around transparency seriously, and your feedback is noted.