RICHFIELD , AWARD for Mosts Pathetic SERVICE 2019

My wife has registered to study NQF 5 Business administration at the institute. It is paid in full. It is now end of February and she can not do any assignments after numerous mail. All she's getting told is that the sim must activated by Vodacom.

I spoke to Mduduzi Biyela regarding this problem and not getting assistance. Only a mail was sent yesterday Friday 22/02 to Vodacom to adress this problem.

This is pathetic service. Please make sure your tablet is activated before paying in full.

After I asked Mduduzi to speak to his manager on Thursday 21/02 which he refrained form not allowing me to talk to his manager about this. Mduduzi said his manager will call me back on Friday morning 22/02 and give feedback regarding this problem which did not happen. No guidance from the administrator. This is PATHETIC service!!!!!