Request assìstance

In 2021 i wrote to hellopeter requesting help on my stiudies as i didnt receive modules as claimed.Some modules were then send i completed them and send by post to my student assistant Mr Nithen and never received feed back. At that point i had a personal challenge as a result of sickness and death in the family.i reported this and requested to be given another chance and Mr Nithen respondent he will get back to me but until now i did call,send messages and emails but to no avail. Remember i paid the course in full through making a loan and i need this qualification.