MN
Melanie N

1 reviews | Active since Jun 2025

17 Jun 2025, 10:30

Poor service

During exam seasons exams are not uploaded on time, the portal is forever malfunctioning you constantly have to call and send emails to the team to get updates and expect you write a 3hour exam in 30 minutes. They take forever to answer the phones

0
Replies (1)
Richfield Graduate Institute of Technology
Richfield Graduate Institute of Technology's reply17 Jun 2025, 11:31
Official
Dear Melanie,
Your concerns have been noted and will be directed to the MD: Distance Learning and the Head: Examinations for investigation and response. We acknowledge the seriousness of the issues raised. A formal response will follow once the matter has been fully reviewed.
Warm regards,
 #Richfield
 #LearnLeadSucceed