poor ,poor and Bad customer service .

Richfield has terrible customer service. My daughter app**** at Richfield last year ,she than got a better offer at another university. She than cancelled with Richfield within the required period . Now they come back telling us that the consaltant who was dealing with her registration at the time does not wotk there anymore .Who`s fault is that ? Mine ?Than they give us the run around just to cancelled the application .Eventually she had to complete a form to cancel .Which she did .Hold and behold, Richfield is sending my child webinars , and textbook things and such .And advising that she has outstanding fees to pay .Really Richfield ,there is no such thing as you not accepting the cancellation .All relevant communication is there on email.POOR ,POOR ,POOR Customer service and I will never recommend you to anyone .My son is current in is 3rd year by Richfield , I'm taking him out .