Not a good intitution

I am still unhappy with the way Richfield graduate institute for how the are handling the matter. After writing a review here i was promised it was going to be attended to. It had been a year that my brother haf compleyed his studies but no results. The response was thst He has passed and I should come to the campus which I was happy about. I am dissapointed to say that since January which is seven months later I am still begging for feedback on that cerficate. I am being made feel like i am unreasonable and i have to be understanding all the time. I have following up including my brother going to the campus still no progress. I now have to use a diffrent number every time i call tje campus manager chinimibiri because everytime i use my number. I used my friend'd number and he immediateley answered. I am beginning to feel like Richfield is a fly by night institute. Now almost 2 years later still np certificate wooooow. I will continue to come back here until i get that cerficate and also make sure when i get it that it is legit