Lack of accountability

This is with a very heavy heart and great dissatisfation I have to write this email I registered my daugter at Richfiled at first I was very impress with the service we received. First off they arranged a bursay for my daughter and she was approved, great.

In her first year she switched from in contact to online and they messed it up big time and that led to her wasting 6 months of study that she will obviously never get back. This was a huge discouragement for my dauhter.I then went through the statement and discovered that I was quoted R39710 and was invoiced R10 000 more then what was quoted and even after emails and questioning this I received no explanation. Now we aere trying to register for the new year and has been trying to get e response from the institution for 2 months without success. The person that has been dealing with my daughters case is Zamakhanya and she is of no help. She aranged the busary, she messed up my daughters registration and now we are being referred to her for the new registration and noone is of help. This is such a mess and I am at my wittsend. At this point even whattsapp communication as well as emails go unaswered