HORRIBLE EXPERIENCE WITH DISTANCE LEARNING ADMINISTRATOR NICOLE ZONDI

Worst experience ever with Nicole Zondi the distance learning administrator. In all my years of studying through this institution, I have never struggled with communicating basic requirements and requests to an administrator of the institution as much I have with Nicole Zondi. My company wanted to pay for my fees last year and she failed to grant all the necessary documents and I had to forfeit and an entire semester because of this. Sent several emails to her explaining what I needed and each time she did not understand or assist in any way. Had a similar issue again this year where I asked for the same assistance, and had it not been for Kutlwano Malekane I probably would not have been to re-enrol again. She opened my designated modules late. I missed submission deadlines, and I am still struggling right now to get any form of assistance from her . She deleted my assignments that I had previously submitted and I am resubmitting from scratch and she keeps on deleting still. I am honestly at a loss for words at the level of incompetence and spite.