CR
CJ R
1 reviews | Active since Oct 2021
08 Oct 2021, 12:55
Extremely poor service
My first review was removed, so i am reposting this review, i enrolled into Richfield in 2018 and was completely not satisfied with the study content, i wished to cancel, a representative advised me not to cancel but downgrade, which i agreed and have on mail, only to find out now in 2021 they have handed me over, which im complete disgusted about, numerous attempts to contact them have been unsuccessful and neither have they done any follow up calls, or mails i find this company to be very dishonest in its dealings and would discourage any dealings with Richfield until they have resolved the matter in a professional manner.
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Replies (3)
Richfield Graduate Institute of Technology's replyOfficial
08 Oct 2021, 16:48Hi Mr Du Randt . Thank you for reaching out. We are sorry to hear of this experience and will treat this with the urgency it deserves. You should hear from us soon. We are committed to resolving this within the next 24hours.
Richfield Graduate Institute of Technology's reply08 Oct 2021, 16:48
Official
Hi Mr Du Randt . Thank you for reaching out. We are sorry to hear of this experience and will treat this with the urgency it deserves. You should hear from us soon. We are committed to resolving this within the next 24hours.
Richfield Graduate Institute of Technology's replyOfficial
18 Oct 2021, 16:25Dear Mr.Du Randt,
Thank you for your patience while we thoroughly investigated your enquiry. As per our discussion, we are glad to have resolved this with you and look forward to seeing you on one of our distance learning programmes in the near future. We wish you all the best.
Thank you for your patience while we thoroughly investigated your enquiry. As per our discussion, we are glad to have resolved this with you and look forward to seeing you on one of our distance learning programmes in the near future. We wish you all the best.
Richfield Graduate Institute of Technology's reply18 Oct 2021, 16:25
Official
Dear Mr.Du Randt,
Thank you for your patience while we thoroughly investigated your enquiry. As per our discussion, we are glad to have resolved this with you and look forward to seeing you on one of our distance learning programmes in the near future. We wish you all the best.
Thank you for your patience while we thoroughly investigated your enquiry. As per our discussion, we are glad to have resolved this with you and look forward to seeing you on one of our distance learning programmes in the near future. We wish you all the best.
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CJ R's updateReviewer Update
19 Oct 2021, 13:42Thank you for resolving this issue, i am satisfied with the outcome, please can these kind of things be communicated with individuals before going to the extreme.
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CJ R's update19 Oct 2021, 13:42
Reviewer Update
Thank you for resolving this issue, i am satisfied with the outcome, please can these kind of things be communicated with individuals before going to the extreme.